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If you are experiencing any problems with this system, please check the problem
and solution chart below. If all else fails, contact us by email using the "Contact
Us" link on the left.
Message : Customers requiring assistance through the use of this
service will receive a reply. Please do not submit reservation or cancellation
requests via this page's the email form.
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Before Submitting an email, please review the Troubleshooting Tips and notes
below
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Problem
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Solution
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System is getting "Timed-out" message
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Your computer has set idle on one page for 15 or more minutes OR "Cookies"
are disabled - cookies must be enabled for these pages to function correctly
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Unable to make reservation
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Verify that you are using a compatible browser. This is a secure web page that
uses 128 bit security. This requires you use Microsoft Internet Explorer,
Version 4.1 or higher or Netscape Navigator,Version 4.05 or higher. If you
still are unable to complete a reservation, and you are using one of the above
mentioned browsers, please call
207-624-9950 or in-state 1-800-332-1501.
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Do not know or have forgotten your password
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Click Forgot Password Link, under My Account tab.
Enter your email address and we will email you your Password.
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Do not know your Email Id
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Call our Reservation Center at
207-624-9950 or in-state 1-800-332-1501
between the hours of
9 a.m. to 4 p.m. ET.
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Unable to print your confirmation
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A confirmation notice will be sent to your email address.
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Call Center Operations
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Contact Phone Numbers :
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Facility Reservation :
207-624-9950 or in-state 1-800-332-1501
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TYY :
1-888-537-7294, 711: AT&T Relay Service
Reservation Call Center Hours of Operation :
February 1 - September 7,2008
9 a.m. to 4 p.m. ET
Reservation Call Center will be closed on :
All Federal Holidays |
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Click here, if you are unable to resolve the problem to proceed to email us so that we can assist you in
resolving the problem. Thank you for your interest in ME State Parks.
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